Conditions of Use

Terms of Service

Last Updated: 2nd April 2025

1. Introduction
Welcome to Awlaki Essence. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

2. Company Information
Awlaki Essence is a UK-based company, registered and operating in accordance with UK laws. Our business specializes in high-quality perfumes and fragrances.

3. Website Usage & Compliance

  • You agree to use the website for lawful purposes and in accordance with these Terms.

  • You must provide accurate, complete, and truthful information where required.

  • Any unauthorized, fraudulent, or harmful use of the website is strictly prohibited.

  • We reserve the right to suspend or terminate access to the website if we suspect any violation of these Terms.

4. Ordering and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in GBP (£) and include VAT where applicable.

  • We accept major payment methods, including credit/debit cards and PayPal.

  • Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

5. Shipping and Delivery

  • Orders over £50 are eligible for free UK delivery. Orders below this amount will incur a £6.49 shipping fee.

  • Orders placed before 13:00 will be dispatched the same day. Orders placed after this time will be dispatched the next day.

  • Delivery within the UK typically takes 3 to 4 days once dispatched.

  • International deliveries are based on weight and start from £20.

  • For international orders, the buyer is responsible for any duties and charges incurred.

6. Returns and Refunds

  • We accept returns on unused, unopened products within 14 days of receipt.

  • Refunds will be processed once the returned items are inspected and approved.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

7. Product Use and Liability

  • Our products are for personal use only. We are not responsible for any allergic reactions or misuse of our fragrances.

  • Always conduct a patch test before applying directly to skin.

  • Please ensure you have reviewed the ingredients of the perfume you are purchasing. If you have any questions, feel free to contact us.

8. Intellectual Property

  • All content, logos, and branding on our website are owned by Awlaki Essence and protected under copyright laws.

  • You may not reproduce, distribute, or modify any content without our explicit permission.

9. Liability Disclaimer

  • While we strive to provide accurate and up-to-date information, we do not guarantee that our website will always be error-free or uninterrupted.

  • We are not responsible for any losses or damages resulting from the use of our website, including cyberattacks, viruses, or service disruptions.

10. Privacy Policy

  • We collect and store customer data in compliance with UK GDPR regulations.

  • Your personal information is kept secure and is not shared with third parties except as required to fulfill orders.

11. Changes to Terms
Awlaki Essence reserves the right to update or modify these Terms of Service at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

12. Contact Information
For any inquiries regarding these terms, please contact us at:
Email: contact@awlakiessence.com

By using our website and purchasing our products, you agree to these Terms of Service. Thank you for choosing Awlaki Essence.