Privacy Policy

Privacy Policy

Last Updated: 2nd April 2025

1. Introduction
At Awlaki Essence, we are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with UK GDPR regulations. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.

2. Information We Collect
When you use our website, we may collect the following types of personal data:

  • Personal Information: Name, email address, billing/shipping address, and contact details.

  • Payment Information: Credit/debit card details and other payment methods (processed securely by third-party payment processors).

  • Order Details: Purchase history, order status, and transaction records.

  • Website Usage Data: IP address, browser type, and activity on our website (collected through cookies and analytics tools).

3. How We Use Your Information
We use your personal data for the following purposes:

  • To Process Orders: Managing and fulfilling your purchases, including payment processing and delivery.

  • Customer Support: Responding to inquiries, resolving issues, and providing assistance.

  • Marketing & Promotions: Sending updates, offers, and newsletters (only with your consent).

  • Website Improvement: Analyzing user behavior to enhance our website and services.

4. Data Sharing and Protection

  • We do not sell or rent your personal data to third parties.

  • Your information may be shared with trusted service providers (e.g., payment processors, shipping companies) strictly for order fulfillment.

  • We implement security measures to protect your data from unauthorized access, including encryption and secure servers.

5. Cookies and Tracking Technologies
We use cookies to improve user experience, track website performance, and personalize content. You can modify your browser settings to manage or disable cookies at any time.

6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update any inaccurate or incomplete information.

  • Deletion: Request the removal of your data from our records.

  • Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, contact us at contact@awlakiessence.com.

7. Retention of Data
We retain customer data only as long as necessary for business operations and legal obligations. Payment details are never stored on our servers and are managed by secure third-party payment providers.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. We recommend reviewing their policies before providing any personal information.

9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of these changes.

10. Contact Information
For any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@awlakiessence.com

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.