Frequently Asked Questions

1. Who is Awlaki Essence?

Awlaki Essence is a premium UK-based perfume brand founded in 2016 by fragrance expert Abdul Wajid Khan. With over two decades of experience, we craft luxurious, handcrafted scents designed to evoke emotion, reflect individuality, and tell unique stories.

2. Where are Awlaki Essence perfumes made?

All our perfumes are handcrafted in the UK using premium ingredients and traditional techniques to ensure quality, richness, and long-lasting scents.

3. Do you ship internationally?

Yes! We offer worldwide shipping.

  • UK Standard Delivery: £6.99 (3–5 working days)

  • Free UK Delivery: Automatically applied to orders over £50

  • International Delivery: £19.99 fixed charge (10–12 working days)

Please note: Customers are responsible for any applicable customs duties or taxes on international orders.

4. How long does delivery take?

  • UK Orders: 3–5 working days

  • International Orders: 10–12 working days

Delivery times may vary during busy periods or customs clearance processes.

5. Can I track my order?

Yes! Once your order is dispatched, you will receive an email with a tracking link to monitor your shipment.

6. What is your return policy?

We accept returns within 14 days of receiving your order.

  • Items must be unused, unopened, and in their original packaging.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Once we receive and inspect your return, a refund will be processed.

Please contact our customer service team to initiate a return.

7. Are your fragrances cruelty-free?

Yes, all Awlaki Essence perfumes are cruelty-free. We are committed to ethical craftsmanship and do not conduct any animal testing.

8. How should I store my perfume?

Store your perfume in a cool, dry place away from direct sunlight and heat to preserve the fragrance’s quality and longevity.

9. How long do Awlaki Essence fragrances last?

Our perfumes are designed for long-lasting wear, typically lasting between 6 to 12 hours depending on skin type, application, and environment.

10. Do you offer gift packaging?

Yes, we offer elegant gift packaging options. You can add gift wrap at checkout or contact us for customized requests.